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You are here: Home / 101 CCNP Labs Solutions / CCNP Lab 091 Solution: Troubleshooting Lab

CCNP Lab 091 Solution: Troubleshooting Lab

Lab Objective:

The focus of this lab is to hone your trouble isolation and resolution skills. This lab will include Layer 2 and Layer 3 technologies which fall within the scope of the current CCNP curriculum.

Lab Topology:

The lab network topology is illustrated below:

department691

 

IMPORTANT NOTE

If you are using the www.howtonetwork.net racks, please download and paste the troubleshooting lab configurations. If you are using your own rack or lab, please modify this configuration to reflect the actual interface types, etc, that you have on your devices. Prior to beginning all labs, apply the pre-lab configuration for each individual device.

When completing these labs, it is important to resolve the trouble tickets in the order in which they are listed because they build on each other. For example, if you begin with Trouble Ticket # 3, you might not get the expected resolution or result if you have not completed Trouble Ticket # 1 and Trouble Ticket # 2. It is very important to follow the order listed.

 

Trouble Ticket # 1

You have received a problem report indicating that HSRP is not working between switches DLS1 and DLS1. Troubleshoot and resolve this issue.

Trouble Ticket # 2

The NOC has called you advising that they are unable to ping switch ALS1 from any of the devices. Troubleshoot and resolve this issue.

Trouble Ticket # 3

Users connected to the 150.100.1.0/24 subnet has complained that they are unable to reach devices on the 150.200.1.0/24 subnet and vice-versa. Troubleshoot and resolve this issue.

Trouble Ticket # 4

You have received an urgent call from the NOC stating that following some configuration changes on switches DLS1 and DLS2, their monitoring servers are no longer receiving any Spanning-Tree Protocol notifications from the devices. Troubleshoot and resolve this issue.

Lab Solutions

Solution # 1

The issue is that both switch DLS1 and DLS2 have been configured with the same IP addresses for the SVIs for VLANs 100 and 200:

DLS1#show running-config interface vlan 100
Building configuration…

Current configuration : 138 bytes
!
interface Vlan100
ip address 150.100.1.2 255.255.255.0
standby 100 ip 150.100.1.1
standby 100 priority 105
standby 100 preempt
end

DLS1#show running-config interface vlan 200
Building configuration…

Current configuration : 112 bytes
!
interface Vlan200
ip address 150.200.1.2 255.255.255.0
standby 200 ip 150.200.1.1
standby 200 preempt
end

DLS2#show running-config interface vlan 100
Building configuration…

Current configuration : 112 bytes
!
interface Vlan100
ip address 150.100.1.2 255.255.255.0
standby 100 ip 150.100.1.1
standby 100 preempt
end

DLS2#show running-config interface vlan 200
Building configuration…

Current configuration : 138 bytes
!
interface Vlan200
ip address 150.200.1.2 255.255.255.0
standby 200 ip 150.200.1.1
standby 200 priority 105
standby 200 preempt
end

To resolve this issue, change the configuration on switch DLS2s SVIs to a different IP address:

DLS2(config)#interface vlan 100
DLS2(config-if)#ip address 150.100.1.3 255.255.255.0
DLS2(config-if)#exit
DLS2(config)#interface vlan 200
DLS2(config-if)#ip address 150.200.1.3 255.255.255.0
DLS2(config-if)#exit

 

Solution # 2

The issue is that the EtherChannels between switch ALS1 and switches DLS1 and DLS2 are set to passive mode. This will prevent the LACP channel from forming.

DLS1#show etherchannel 1 port | include Mode
Channel group = 1 Mode = Passive Gcchange = –
Channel group = 1 Mode = Passive Gcchange = –
DLS2#show etherchannel 2 port | include Mode
Channel group = 2 Mode = Passive Gcchange = –
Channel group = 2 Mode = Passive Gcchange = –
ALS1#show etherchannel 1 port | include Mode
Channel group = 1 Mode = Passive Gcchange = –
Channel group = 1 Mode = Passive Gcchange = –
ALS1#show etherchannel 2 port | include Mode
Channel group = 2 Mode = Passive Gcchange = –
Channel group = 2 Mode = Passive Gcchange = –

To resolve this issue, configure at least one end of the EtherChannel in active mode:

DLS1(config)#interface range fastethernet 0/7 – 8
DLS1(config-if-range)#channel-group 1 mode active
DLS2(config)#interface range fastethernet 0/9 – 10
DLS2(config-if-range)#channel-group 2 mode active

Solution # 3

The issue is that both IP routing is disabled on both DLS1 and DLS2:

DLS1#show ip route
Default gateway is not set

Host Gateway Last Use Total Uses Interface
ICMP redirect cache is empty

DLS2#show ip route
Default gateway is not set

Host Gateway Last Use Total Uses Interface
ICMP redirect cache is empty

To resolve this issue, enable IP routing on both of the switches:

DLS1(config)#ip routing
DLS2(config)#ip routing

Solution # 4

The issue is that both Spanning Tree logging has been disabled (default) on both switches. To resolve this issue, enable logging globally and on all trunk links:

DLS1(config)#interface port-channel 1
DLS1(config-if)#logging event spanning-tree
DLS1(config-if)#exit
DLS1(config)#interface port-channel 2
DLS1(config-if)#logging event spanning-tree
DLS1(config-if)#exit
DLS1(config)#interface port-channel 5
DLS1(config-if)#logging event spanning-tree
DLS1(config-if)#exit
DLS1(config)#spanning-tree logging
DLS2(config)#interface port-channel 1
DLS2(config-if)#logging event spanning-tree
DLS2(config-if)#exit
DLS2(config)#interface port-channel 2
DLS2(config-if)#logging event spanning-tree
DLS2(config-if)#exit
DLS2(config)#interface port-channel 5
DLS2(config-if)#logging event spanning-tree
DLS2(config-if)#exit
DLS2(config)#spanning-tree logging

Final Working Switch Configurations

DLS1

 

DLS1#term len 0
DLS1#sh run
Building configuration…

Current configuration : 4839 bytes
!
version 12.2
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname DLS1
!
no logging console
!
no aaa new-model
ip subnet-zero
ip routing
no ip domain-lookup
!
!
!
key chain HSRP-VLAN-100
key 1
key-string 7 133632313E3E216703171A03
!
!
!
!
spanning-tree mode pvst
spanning-tree logging
spanning-tree extend system-id
spanning-tree vlan 100 priority 0
spanning-tree vlan 200 priority 4096
!
vlan internal allocation policy ascending
!
!
!
!
!
!
interface Port-channel1
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,100
switchport mode trunk
logging event spanning-tree
!
interface Port-channel2
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,200
switchport mode trunk
logging event spanning-tree
!
interface Port-channel5
switchport trunk encapsulation dot1q
switchport mode trunk
logging event spanning-tree
!
interface FastEthernet0/1
switchport mode dynamic desirable
!
interface FastEthernet0/2
switchport mode dynamic desirable
!
interface FastEthernet0/3
switchport mode dynamic desirable
!
interface FastEthernet0/4
switchport mode dynamic desirable
!
interface FastEthernet0/5
switchport mode dynamic desirable
!
interface FastEthernet0/6
switchport mode dynamic desirable
!
interface FastEthernet0/7
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,100
switchport mode trunk
channel-group 1 mode active
!
interface FastEthernet0/8
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,100
switchport mode trunk
channel-group 1 mode active
!
interface FastEthernet0/9
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,200
switchport mode trunk
channel-group 2 mode active
!
interface FastEthernet0/10
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,200
switchport mode trunk
channel-group 2 mode active
!
interface FastEthernet0/11
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 5 mode desirable
!
interface FastEthernet0/12
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 5 mode desirable
!
interface FastEthernet0/13
switchport mode dynamic desirable
!
interface FastEthernet0/14
switchport mode dynamic desirable
!
interface FastEthernet0/15
switchport mode dynamic desirable
!
interface FastEthernet0/16
switchport mode dynamic desirable
!
interface FastEthernet0/17
switchport mode dynamic desirable
!
interface FastEthernet0/18
switchport mode dynamic desirable
!
interface FastEthernet0/19
switchport mode dynamic desirable
!
interface FastEthernet0/20
switchport mode dynamic desirable
!
interface FastEthernet0/21
switchport mode dynamic desirable
!
interface FastEthernet0/22
switchport mode dynamic desirable
!
interface FastEthernet0/23
switchport mode dynamic desirable
!
interface FastEthernet0/24
switchport mode dynamic desirable
!
interface FastEthernet0/25
switchport mode dynamic desirable
!
interface FastEthernet0/26
switchport mode dynamic desirable
!
interface FastEthernet0/27
switchport mode dynamic desirable
!
interface FastEthernet0/28
switchport mode dynamic desirable
!
interface FastEthernet0/29
switchport mode dynamic desirable
!
interface FastEthernet0/30
switchport mode dynamic desirable
!
interface FastEthernet0/31
switchport mode dynamic desirable
!
interface FastEthernet0/32
switchport mode dynamic desirable
!
interface FastEthernet0/33
switchport mode dynamic desirable
!
interface FastEthernet0/34
switchport mode dynamic desirable
!
interface FastEthernet0/35
switchport mode dynamic desirable
!
interface FastEthernet0/36
switchport mode dynamic desirable
!
interface FastEthernet0/37
switchport mode dynamic desirable
!
interface FastEthernet0/38
switchport mode dynamic desirable
!
interface FastEthernet0/39
switchport mode dynamic desirable
!
interface FastEthernet0/40
switchport mode dynamic desirable
!
interface FastEthernet0/41
switchport mode dynamic desirable
!
interface FastEthernet0/42
switchport mode dynamic desirable
!
interface FastEthernet0/43
switchport mode dynamic desirable
!
interface FastEthernet0/44
switchport mode dynamic desirable
!
interface FastEthernet0/45
switchport mode dynamic desirable
!
interface FastEthernet0/46
switchport mode dynamic desirable
!
interface FastEthernet0/47
switchport mode dynamic desirable
!
interface FastEthernet0/48
switchport mode dynamic desirable
!
interface GigabitEthernet0/1
switchport mode dynamic desirable
!
interface GigabitEthernet0/2
switchport mode dynamic desirable
!
interface Vlan1
no ip address
shutdown
!
interface Vlan100
ip address 150.100.1.2 255.255.255.0
standby version 2
standby 100 ip 150.100.1.1
standby 100 priority 105
standby 100 preempt
standby 100 authentication md5 key-chain HSRP-VLAN-100
!
interface Vlan200
ip address 150.200.1.2 255.255.255.0
standby version 2
standby 200 ip 150.200.1.1
standby 200 preempt
standby 200 authentication md5 key-string 7 15212E2F31180E6900000712
!
ip classless
ip http server
ip http secure-server
!
!
logging 150.100.1.10
logging 150.200.1.10
!
control-plane
!
!
line con 0
line vty 5 15
!
end

DLS1#

DLS2

 

DLS2#term len 0
DLS2#sh run
Building configuration…

Current configuration : 4829 bytes
!
version 12.2
no service pad
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname DLS2
!
no logging console
!
no aaa new-model
ip subnet-zero
ip routing
no ip domain-lookup
!
!
!
key chain HSRP-VLAN-100
key 1
key-string 7 15212E2F31180E6900000712
!
!
!
!
spanning-tree mode pvst
spanning-tree logging
spanning-tree extend system-id
spanning-tree vlan 100 priority 4096
spanning-tree vlan 200 priority 0
!
vlan internal allocation policy ascending
!
!
!
!
!
!
interface Port-channel2
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,100
switchport mode trunk
logging event spanning-tree
!
interface Port-channel1
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,200
switchport mode trunk
logging event spanning-tree
!
interface Port-channel5
switchport trunk encapsulation dot1q
switchport mode trunk
logging event spanning-tree
!
interface FastEthernet0/1
switchport mode dynamic desirable
!
interface FastEthernet0/2
switchport mode dynamic desirable
!
interface FastEthernet0/3
switchport mode dynamic desirable
!
interface FastEthernet0/4
switchport mode dynamic desirable
!
interface FastEthernet0/5
switchport mode dynamic desirable
!
interface FastEthernet0/6
switchport mode dynamic desirable
!
interface FastEthernet0/7
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,200
switchport mode trunk
channel-group 1 mode active
!
interface FastEthernet0/8
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,200
switchport mode trunk
channel-group 1 mode active
!
interface FastEthernet0/9
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,100
switchport mode trunk
channel-group 2 mode active
!
interface FastEthernet0/10
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,100
switchport mode trunk
channel-group 2 mode active
!
interface FastEthernet0/11
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 5 mode auto
!
interface FastEthernet0/12
switchport trunk encapsulation dot1q
switchport mode trunk
channel-group 5 mode auto
!
interface FastEthernet0/13
switchport mode dynamic desirable
!
interface FastEthernet0/14
switchport mode dynamic desirable
!
interface FastEthernet0/15
switchport mode dynamic desirable
!
interface FastEthernet0/16
switchport mode dynamic desirable
!
interface FastEthernet0/17
switchport mode dynamic desirable
!
interface FastEthernet0/18
switchport mode dynamic desirable
!
interface FastEthernet0/19
switchport mode dynamic desirable
!
interface FastEthernet0/20
switchport mode dynamic desirable
!
interface FastEthernet0/21
switchport mode dynamic desirable
!
interface FastEthernet0/22
switchport mode dynamic desirable
!
interface FastEthernet0/23
switchport mode dynamic desirable
!
interface FastEthernet0/24
switchport mode dynamic desirable
!
interface FastEthernet0/25
switchport mode dynamic desirable
!
interface FastEthernet0/26
switchport mode dynamic desirable
!
interface FastEthernet0/27
switchport mode dynamic desirable
!
interface FastEthernet0/28
switchport mode dynamic desirable
!
interface FastEthernet0/29
switchport mode dynamic desirable
!
interface FastEthernet0/30
switchport mode dynamic desirable
!
interface FastEthernet0/31
switchport mode dynamic desirable
!
interface FastEthernet0/32
switchport mode dynamic desirable
!
interface FastEthernet0/33
switchport mode dynamic desirable
!
interface FastEthernet0/34
switchport mode dynamic desirable
!
interface FastEthernet0/35
switchport mode dynamic desirable
!
interface FastEthernet0/36
switchport mode dynamic desirable
!
interface FastEthernet0/37
switchport mode dynamic desirable
!
interface FastEthernet0/38
switchport mode dynamic desirable
!
interface FastEthernet0/39
switchport mode dynamic desirable
!
interface FastEthernet0/40
switchport mode dynamic desirable
!
interface FastEthernet0/41
switchport mode dynamic desirable
!
interface FastEthernet0/42
switchport mode dynamic desirable
!
interface FastEthernet0/43
switchport mode dynamic desirable
!
interface FastEthernet0/44
switchport mode dynamic desirable
!
interface FastEthernet0/45
switchport mode dynamic desirable
!
interface FastEthernet0/46
switchport mode dynamic desirable
!
interface FastEthernet0/47
switchport mode dynamic desirable
!
interface FastEthernet0/48
switchport mode dynamic desirable
!
interface GigabitEthernet0/1
switchport mode dynamic desirable
!
interface GigabitEthernet0/2
switchport mode dynamic desirable
!
interface Vlan1
no ip address
shutdown
!
interface Vlan100
ip address 150.100.1.3 255.255.255.0
standby version 2
standby 100 ip 150.100.1.1
standby 100 preempt
standby 100 authentication md5 key-chain HSRP-VLAN-100
!
interface Vlan200
ip address 150.200.1.3 255.255.255.0
standby version 2
standby 200 ip 150.200.1.1
standby 200 priority 105
standby 200 preempt
standby 200 authentication md5 key-string 7 0812696D3C2B205A3A383E34
!
ip classless
ip http server
ip http secure-server
!
!
logging 150.100.1.10
logging 150.200.1.10
!
control-plane
!
!
line con 0
line vty 5 15
!
end

DLS2#

ALS1

 

ALS1#term len 0
ALS1#sh run
Building configuration…

Current configuration : 1304 bytes
!
version 12.1
no service pad
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
!
hostname ALS1
!
no logging console
!
ip subnet-zero
!
no ip domain-lookup
!
spanning-tree mode pvst
no spanning-tree optimize bpdu transmission
spanning-tree extend system-id
!
!
!
!
interface Port-channel1
switchport mode trunk
flowcontrol send off
!
interface Port-channel2
switchport mode trunk
flowcontrol send off
!
interface FastEthernet0/1
shutdown
!
interface FastEthernet0/2
shutdown
!
interface FastEthernet0/3
shutdown
!
interface FastEthernet0/4
shutdown
!
interface FastEthernet0/5
shutdown
!
interface FastEthernet0/6
shutdown
!
interface FastEthernet0/7
switchport mode trunk
channel-group 1 mode passive
!
interface FastEthernet0/8
switchport mode trunk
channel-group 1 mode passive
!
interface FastEthernet0/9
switchport mode trunk
channel-group 2 mode passive
!
interface FastEthernet0/10
switchport mode trunk
channel-group 2 mode passive
!
interface FastEthernet0/11
shutdown
!
interface FastEthernet0/12
shutdown
!
interface Vlan1
no ip address
no ip route-cache
shutdown
!
interface Vlan100
ip address 150.100.1.254 255.255.255.0
no ip route-cache
!
ip default-gateway 150.100.1.1
ip http server
!
line con 0
line vty 5 15
!
!
end

ALS1#

ALS2

 

ALS2#term len 0
ALS2#sh run
Building configuration…

Current configuration : 1224 bytes
!
version 12.1
no service pad
service timestamps debug uptime
service timestamps log uptime
no service password-encryption
!
hostname ALS2
!
no logging console
!
ip subnet-zero
!
no ip domain-lookup
!
spanning-tree mode pvst
no spanning-tree optimize bpdu transmission
spanning-tree extend system-id
!
!
!
!
interface Port-channel1
switchport mode trunk
flowcontrol send off
!
interface Port-channel2
switchport mode trunk
flowcontrol send off
!
interface FastEthernet0/1
!
interface FastEthernet0/2
!
interface FastEthernet0/3
!
interface FastEthernet0/4
!
interface FastEthernet0/5
!
interface FastEthernet0/6
!
interface FastEthernet0/7
switchport mode trunk
channel-group 1 mode passive
!
interface FastEthernet0/8
switchport mode trunk
channel-group 1 mode passive
!
interface FastEthernet0/9
switchport mode trunk
channel-group 2 mode passive
!
interface FastEthernet0/10
switchport mode trunk
channel-group 2 mode passive
!
interface FastEthernet0/11
!
interface FastEthernet0/12
!
interface Vlan1
no ip address
no ip route-cache
shutdown
!
interface Vlan200
ip address 150.200.1.254 255.255.255.0
no ip route-cache
!
ip default-gateway 150.200.1.1
ip http server
!
line con 0
line vty 5 15
!
!
end

ALS2#

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