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You are here: Home / CompTIA / Network+ / Section IV: Network Management / Chapter 23: Software Troubleshooting Tools / Software Protocol Analyzers

Software Protocol Analyzers

As mentioned in the previous chapter, protocol analyzers are tools used to investigate upper layer protocol issues such as application problems, because they reveal the content of the packets on the network. Protocol analyzers work in both wired and wireless environments. Using a protocol analyzer involves the following steps:

  • Make the necessary network adjustments to capture desired traffic and direct it to the protocol analyzer (using port mirroring in most cases)
  • Start the packet capture on the desired interface
  • Generate network application traffic that you want to investigate
  • Stop the capture
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