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You are here: Home / Troubleshooting Cisco VoIP and Video Solutions Chapter Summary

Troubleshooting Cisco VoIP and Video Solutions Chapter Summary

The following section is a summary of the major points you should be aware of in this chapter.

  • Some common elements found in a typical Cisco IPT solution include the following:
  1. One or more Call Agents
  2. IP Phones
  3. Application Servers
  4. Voice Gateways
  5. Voice Gatekeepers
  • Call agents such as CUCM order and direct each step of call completion for the endpoints
  • An IP phone is simply a telephony endpoint
  • Application servers provide additional services such as voice mail and . . .

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