- Trouble Ticket # 1
First, the Access layer switches (ALS1 and ALS2) FastEthernet 0/1 – 4 interfaces have been misconfigured. The voice VLAN has been assigned as the data VLAN and the data VLAN assigned as the voice VLAN. These need to be changed around using the switchport access vlan and switchport voice vlan commands. VLAN 195 is the voice VLAN; VLAN 194 is the data VLAN.
Second, the QoS configuration on the FastEthernet 0/7 and 0/9 interfaces on the Distribution layer switches (DLS1 and DLS2) is incorrect. The configuration needs to be changed using the mls qos trust cos interface configuration command
- Trouble Ticket # 2
The issue is that the ACL referenced in the VACL only permits ICMP Echo packets. This ACL needs to be modified to permit ICMP Echo-Reply packets as well.
- Trouble Ticket # 3
First, there is a PACL applied to the FastEthernet0/11 and 12 interfaces of DLS1. This PACL is denying all traffic and must be removed.
Second, while the EIGRP configuration appears in the device configuration, IP routing has been disabled on DLS2. This needs to be enabled using the ip routing command.