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You are here: Home / TSHOOT / Module 12 / Cisco IP Telephony Fundamentals

Cisco IP Telephony Fundamentals

IP Telephony, also referred to as Voice over IP (VoIP), is a generic term that used to describe the transport of traditional communications services, such as voice and fax, over the Internet Protocol (IP). Some common elements found in a typical Cisco IP Telephony (IPT) solution include the following:

  • One or more Call Agents
  • IP Phones
  • Application Servers
  • Voice Gateways
  • Voice Gatekeepers

Call agents, such as Cisco Unified Communications Manager, are responsible for ordering and directing each step of call completion for the endpoints, which may include IP . . .

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