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You are here: Home / TSHOOT / Module 13 / Troubleshooting Broadband Technologies

Troubleshooting Broadband Technologies

While there are several types of broadband technologies, this section will describe only the basic troubleshooting steps for those within the scope of the TSHOOT certification exam: cable and DSL.

Troubleshooting Cable Access

Cable access troubleshooting may be performed on either the router or the cable modem. On the router, the primary issues are misconfigurations. Some common configuration troubleshooting targets include DHCP, NAT, and static route misconfigurations. As was previously stated, the router connected to the cable modem typically is configured as both a DHCP client (allowing it to receive addressing information from the ISP) and a Cisco . . .

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