As we learned in the previous chapter, a well documented and well maintained network is a lot easier to support and troubleshoot than one with little or no documentation and is not regularly maintained. In other words, a structured maintenance approach facilitates or simplifies the troubleshooting and support functions of overall network management. In essence, effective troubleshooting is dependent on the tasks and tools that are part of the structured maintenance process. This section describes the ways maintenance facilitates the troubleshooting process.
Establishing a Baseline
Baselining is a process for studying the network, including devices that constitute the . . .
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